FAQs

In order to place an order, it's necessary to have your own account with Fusion Marketing. To create one, navigate to the upper right corner of the screen and click on "Login". On this page, you can see the Sign Up section and fill in all the required fields with your complete details. Once completed, check your registered email address for a verification email from us.

Alternatively, you can also log in using your Google or Facebook account via the login page.

Navigate to "My Account" and select "My Profile". Then, simply replace the current contact information with your updated details, and remember to click "Update" to confirm the changes.

Navigate to "My Account" and select "Change Password". Enter your current password followed by your desired new password in the designated fields.

Within your My Account section, you'll find an option labeled "Deactivate Account". Simply provide the reason for deactivation, and your account will be deactivated. Please be aware that deactivating your account will result in the loss of all saved designs. If you decide to reactivate your account in the future, please reach out to our customer support team for assistance.

Placing an order on our website is straightforward. Simply navigate to the product page of the item you wish to purchase. Choose your desired template and customize it to suit your needs.

The price of your order will be calculated automatically once you've selected the product specifications. Complete the payment process to finalize your order—it's that simple.

Certainly, you can modify your order as long as you haven't approved your design proof yet. To initiate any changes, please contact our Customer Service team at +1-718-715-1551 and submit an order change request. We kindly ask that you refrain from resubmitting your order to prevent any unnecessary charges.

After your order has been dispatched, you can track its progress by clicking on the "Track My Order" button located in the My Orders section of your account.

We provide instant online pricing for our products. The price of your order will be displayed on the Product Order page. Please keep in mind that this may vary based on the specifications you select for the product (such as paper type, size, color, quantity, etc.).

Additionally, if you require custom quotes, you can reach out to our support team for assistance.

We've got a few hundred products on the site right now - and that number keeps growing. From everyday print staples to more specialized stuff, we're constantly adding new options. Check out the "All Products" section to see everything we've got.

You've got three ways to go about it. Click on any product from the left panel and pick the option that works best for you.

1. Custom Design lets you build something from scratch using our design studio tools.
2. Upload Design is for when you've already got your file ready. We accept JPG, JPEG, GIF, PNG, EPS, AI, PDF, and PSD.
3. Browse Design gives you access to hundreds of pre-loaded templates you can use as-is or customize to make your own.

It depends on what you're printing. For most cardstock products like business cards and postcards, we use 14pt and 16pt cardstock, with 18pt available for premium options.

For specialty print products, we work in GSM (grams per square meter), and for stationery items, we use text stock ranging from 20 to 70 lb, depending on the piece.

Not sure what's right for your project? Just reach out, and we'll point you in the right direction.

The turnaround time depends on the specific product and is determined by the number of business days required for production. We will initiate processing your order once the following criteria are met:

The print-ready artwork has been uploaded
Full payment has been received
The customer has approved the PDF proof

Shipping charges are determined by factors such as the quantity and weight of packages, the destination ZIP code, and the selected shipping service.

Our delivery services encompass the entire process from processing and printing to drying, packaging, and shipping your order to you. The speed of delivery varies depending on product availability and the shipping address.

We print all documents in CMYK (cyan, magenta, yellow, black), so if your file is in RGB, our system will automatically convert it to the closest CMYK equivalent.

That said, if color accuracy is important to you, and for most print jobs it is, we'd recommend designing in CMYK from the start. It's the best way to make sure what you designed is what you get.

Our output PDF files are at 300 dpi (dots per inch), which is the standard for crisp, professional print quality.

You have the freedom to personalize any product from our selection. Whether it's business cards or posters, our custom printing service is here to provide you with the tools necessary to promote your business effectively.

We strive to achieve the closest possible color match for your artwork. Yet, exact replication isn't always guaranteed due to factors like texture, finish, and material type used in the project, which may impact the colors on the final printed product.

Images may appear blurry in print due to low resolution, resulting in pixelation. To address this issue, use an image with a minimum resolution of 300 dpi.

Short answer? Not quite. The prices you see on the site are base prices - think of them as a starting point based on the most basic specs (paper type, size, single-sided printing).

Your final cost depends on a few things: paper weight, finish (glossy or matte), number of colors, single or double-sided, quantity, and where it's shipping to.

You will see the final price before checking out. No surprises.